Related documents

Who we are

– Ginger Beer Golf Travel is owned and managed by Chris & Claire Toll (“We”).
– We are predominantly an on-line golf travel services company but you are welcome to contact us at:

Flat 350, 86 Bancroft, Hitchin, Hertfordshire, SG5 1NQ, UK

– The website address is: (‘This Site’)

Who will you be dealing with when you contact Ginger Beer?

– All Enquiries and Emails are handled by Chris Toll at Ginger Beer and his representatives. Chris will be your principal contact from enquiry through to service delivery.

You can contact Chris HERE

What personal data we collect and why we collect it


– Visitors can freely browse This Site without the need to login or register and as such, the personal data processed is limited to that required to conduct our contractual and legal obligations.

We do not sell any personally identifiable information to any third parties.

Information stored about you as a result of using an on-line Enquiry Form or sending us an Email

  • On-line Enquiry forms
    Only your name and email address is required to enable us to respond to your enquiry in a meaningful way. You may provide more information, such as your preferred golfing options, if you choose and if you believe it will help us answer your request in a more directed manner.
    You will receive a copy by email of the information you have entered.
  • Email
    A record of our email correspondence with you will be stored by us.
  • BallotBuddy
    If you use our Old Course Ballot date matching service (BallotBuddy) we ask that you provide a telephone number. This is used when it has not been possible to contact you via email. The number will only be shared with your BallotBuddy (date match).

Information stored about you as a result of your browsing activity on This Site

– We analyse user behaviour in order to better serve you and other visitors to This Site. Tracking your activity (what you click on, how long you stay) helps us make better decisions about content and design. As you are not required to register, login or comment then this is information cannot be used nor do we attempt to use it to identify you.

Read more about this in our Cookies Policy HERE

Embedded content from other websites

– Content on This Site may include embedded content (e.g. videos, images, articles, social media streams etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Please see below – “Social Media interaction ” for more information.

Read more about this in our Cookies Policy HERE

Social Media interaction

We enable users to interact with some of our pages on various social media platforms by offering the option to ‘like’ or ‘share’. We do not collect any of your personal data but you may be interacting with the relevant social platforms:

Facebook Like, Facebook Recommend, Facebook Share official buttons
Faceboook share and like icons
We embed a Facebook widget to allow you to see number of likes/shares/recommends and ‘like/share/recommend’ our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as ‘liking/sharing/recommending’ our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: Facebook Privacy

Twitter Tweet official button
Twitter icon
We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: Twitter Privacy

Linkedin Share official button
Linkedin share icon
We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: Linkedin Privacy

Read more in our Cookies Policy HERE

The legal basis for processing

There are a number of lawful reasons for us to process your personal data. These include:
– Where we require to process personal data to perform a contract with you, such as providing information, a quote or processing a booking with you
– Where we are required to comply with a legal or regulatory obligation
– Where we are processing data for a legitimate reason

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. For example:
– System development and enhancement
– Website analytics to determine web traffic and patterns of navigation
– Defending legal claims
– Anti-fraud purposes
– Ensuring that we are as efficient as we can be so we can deliver the best service for you
– To allow us to provide bespoke services where requested by you
– Preventing and detecting fraud and/or criminal activity

Who is your information shared with?

– To better respond to your enquiries and / or to process our contractual & legal obligations we may at times share all or part of your information with other parties, for example when booking accommodation, rounds of golf or other related services on your behalf.

We do not sell any personally identifiable information to any third parties.

How long we retain your data

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What rights you have over your data

If you have contacted us through This Site or via email you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please contact us HERE

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
Last updated: January 2020